Last Updated: October 1, 2026
Everybody’s Business provides online business directory listings, promotional features, and related digital services through everybodysbusiness.ca. Because our services are digital and may begin immediately after purchase, the following refund and cancellation policy applies.
1. BUSINESS LISTING PLANS
Everybody’s Business may offer free and paid business listing plans, including Basic, Plus, and Premium plans.
Features, pricing, billing periods, and promotional offers may vary and will be displayed before purchase.
2. DIGITAL SERVICES
Our business listings and promotional services are digital services. Once a paid listing has been activated, published, upgraded, or promotional services have begun, the service is considered to have started.
There are no physical products to return.
3. REFUNDS
Payments for activated or published business listing plans are generally non-refundable once the service has begun.
However, we want to deal fairly with our customers. If you believe you were charged incorrectly, experienced a technical problem, or have another exceptional circumstance, please contact us.
Refund requests will be reviewed individually.
Submitting a refund request does not guarantee that a refund will be issued.
4. CANCELLATIONS
Business owners may cancel a paid subscription to prevent future renewal charges.
Cancellation does not normally provide a refund for the current billing period. Unless otherwise stated, the listing and applicable paid features may remain available until the end of the period already paid for.
After the paid period ends, the listing may be downgraded, restricted, unpublished, or otherwise changed according to the plans available at that time.
5. AUTOMATIC RENEWALS
If a plan is sold as a recurring subscription, it may automatically renew at the end of each billing period unless cancelled before the next renewal date.
The applicable price and billing frequency will be shown during the purchase or checkout process.
Customers are responsible for cancelling before the next renewal if they do not wish to continue the paid service.
6. UPGRADES AND DOWNGRADES
Businesses may be able to upgrade or downgrade between available listing plans.
Any additional charges, credits, feature changes, or effective dates associated with changing plans will be displayed during the applicable process where available.
7. PROMOTIONAL AND DISCOUNTED PLANS
Special promotions, introductory pricing, founding-member offers, coupons, or discounted plans may have additional terms.
Unless specifically stated otherwise, promotional purchases are subject to this Refund & Cancellation Policy.
8. DUPLICATE OR INCORRECT CHARGES
If you believe you have been charged more than once or charged an incorrect amount, please contact us promptly so that we can investigate the transaction.
Confirmed billing errors will be corrected as appropriate.
9. LISTING REMOVAL OR SUSPENSION
Everybody’s Business reserves the right to reject, suspend, or remove listings that violate our Terms & Conditions, contain misleading or unlawful information, misuse the platform, or otherwise violate applicable policies.
Refund eligibility in such circumstances will depend on the reason for the suspension or removal and applicable law.
10. PAYMENT PROCESSORS
Payments may be processed through third-party payment providers. Payment processing may therefore also be subject to the applicable provider’s terms and policies.
11. CONTACT US
Questions about cancellations, billing, or refund requests may be sent to:
Everybody’s Business
Website: everybodysbusiness.ca
Email: info@everybodysbusiness.ca
Please include enough information for us to identify the relevant account or transaction, but do not send passwords or complete payment-card information by email.